Why CAST AI?

CAST AI is the leading Kubernetes cost optimization platform for AWS, GCP and Azure customers. The company is on a mission to deliver a fully automated Kubernetes experience. What’s unique about CAST AI is that its platform goes beyond monitoring clusters and making recommendations; it utilizes advanced machine learning algorithms to analyze and automatically optimize clusters, saving customers 50% or more on their cloud spend, improving performance and reliability, and boosting DevOps and engineering productivity.

The company has raised $73M from investors, including Cota Capital, Creandum, Uncorrelated Ventures, and Vintage Investment Partners. CAST AI has nearly 200 employees globally and is headquartered in Miami, Florida.

However, this is merely the beginning. Our product roadmap is filled with exciting innovations that are yet to come. We are searching for intelligent, motivated, and self-reliant people to help us fulfill this ambitious mission.

Core values that hold us all together:

PRACTICE CUSTOMER OBSESSION. Focus on the customer journey and work backwards. Strive to deliver customer value and continuously solve customer problems. Listen to customer feedback, act, and iterate to improve customer experience.

LEAD. Take ownership and lead through action. Think and act on behalf of the entire company to build long-term value across team boundaries.

DEVELOP AND HIRE THE BEST. Strive to raise the performance bar by continuously investing in yourself, the team and by hiring the best possible candidates for every position. Drive towards personal development and professional growth, and mentor others to raise the collective bar.

EXPECT AND ADVOCATE CHANGE. Strive to innovate and accept the inevitable change that comes with innovation. Constantly welcome new ideas and opinions. Share insights responsibly with unwavering openness, honesty, and respect. Once a path is chosen, be ready to disagree and commit to a direction.

Role overview

We are seeking a detail-oriented and proactive individual to join our team as a Sales Ops Analyst. This role involves supporting both marketing and sales teams to streamline processes, manage data, and enhance the efficiency of sales and marketing efforts. The ideal candidate will have experience with Salesforce CRM, sales intelligence tools, and data maintenance, ensuring accuracy and consistency in all aspects of sales operations. This is an exciting opportunity to contribute to both the operational and strategic growth of the company.

Responsibilities

• Marketing Campaign Setup: Collaborate with marketing teams to create and manage campaigns in Salesforce. Upload and process attendee lists, ensuring data accuracy and removing duplicates. Update and correct missing or inaccurate account details, including websites, LinkedIn pages, and headquarters addresses.
  

• Sales Support: Work closely with sales representatives to generate reports, identify potential client contacts, and provide timely updates on client accounts. Assist the sales team with administrative tasks, including creating and updating client accounts and tracking sales activities.
  

• Salesforce Configuration & Maintenance: Assist our SFDC Admin with changes with regards to Flow Builder, fields, page layouts, record types, custom settings, dashboards, and reports. Regularly update and maintain Salesforce records to ensure data integrity. Clean outdated or duplicate records, and ensure sales and marketing teams have access to reliable and up-to-date data.

• Lead & Company Qualification: Identify and validate relevant leads based on the Ideal Customer Profile (ICP). Use platforms such as Sales Navigator, ZoomInfo, LinkedIn, and Crunchbase to research and qualify companies. Clean and refine attendee lists, ensuring the removal of duplicates and competitors. Conduct mass website searches to verify company information and generate lead and contact reports for marketing initiatives.

Requirements

• Knowledge of Salesforce CRM in a SaaS startup or high-growth environment. Plus: Familiarity with Hubspot, LinkedIn Sales Navigator, LeanData, People.ai, Zoominfo etc.

• Experience supporting teams in the Americas (EST or PST timezones)

• Salesforce Admin experience preferred. Along with strong knowledge of Salesforce platform capabilities, including flows, validation rules, approval processes, campaigns, duplication rules and custom objects.

• Ability to manage multiple projects and priorities, analyze complex problems and implement effective solutions in a fast-paced environment.

• Excellent communication skills, with the ability to train and support diverse user groups.

• Detail-oriented, with strong organizational skills and a proactive approach to tasks.

What's in it for you?

• Team of highly skilled professionals to work with and learn from

• Impact and visibility. Our organization is flat, getting in touch with CEO or CTO is a common practice here

• Flexible working hours. We deliver instead of sitting in the office 8 to 5

• Skin in the game. Every employee gets a share of the company

• 10% time to focus on self-improvement or personal projects.